Riser Star – Management

Standard for Customer Care
Organization Riser star is running its all businesses and operations under the supervision of a dedicated board of directors who take care to all matters concerning the organization’s current business and future planes. The following organization chart has defined the functions of key personnel.
Riser star management & organization chart defines the lines of responsibilities & authorities of all personnel.

  • CH Ashfaq - Chief Executive

He has the ultimate responsibility for the over all operations conduct by the company and its management. Any suggestion or complaint regarding any service provided or the staff member can also be direct to Chief Executive through e-mail: info@riserstar.com

  • Mian Riaz - Purchase Manager

All purchases are being handled by the purchase department. A well knowledge Purchase Manager is responsible to continues availability of best Materials and Components from market. All the purchases are being done with the consultation of Sales and Production Managers. All the information regarding purchases such like availability, current market price etc. will be shared with customers through our customer care representative.
Responsibilities: Demand & Supply Management

  • Fahad Ashfaq - Production Manager

At Riser star a highly Professional and Experienced Craftsmen’s team has hired for Innovation, Research, Development and Production of its High Quality Products Range. A Qualified and Skilled Production Manager is key responsible for all manufacturing to dispatch operations by the following strict Quality Control Procedure. Any innovative idea can be share through our Customer Care Representative.
Responsibilities: Production & Quality control Management

  • Mian Jawad - Sales/Marketing Manager

At Riser star a highly Qualified and Professional Sale management. Marketing team work hardly for the enhancement and promotion of its business as well as for the satisfaction of their customers. Sales / Marketing Manager are always responsible to answer all your questions from Information to Sales. All the inquiries and orders can be sent to our sales representative at sales@riserstar.com by Phone: +92 333 8784546
Responsibilities: Costumer care direct dealing / Marketing

  • Miss Mobeen Rashid - Accounts Manager

Riser star is committed to maintain its accounts transparently and in a clear manner. Customers will also receive their payable bills and invoices authenticated by the Accounts Manager for their best knowledge and further proceeds. Riser star will openly provide accounts details to its customers when they desire. For any correction or complaint, customers can contact through customer care representative.
Responsibilities: Dealing with banks / Rectification of errors

  • Ahmad Ashfaq - Human Resource Manager

Riser star is committed to comply with all applicable laws and regulations regarding Human Resource and its working people who perform any act in the organization. A comprehensive HR procedure has implemented to protect customers benefits and rights.
Responsibilities: Handling technical issues & Resources

Target
Abide by fair and human employment practices
Provide Safe and Healthy working Conditions
Protect the environment in which it conduct its business
No Child Labor will be used at any level of production/services
No Forced or Indentured Labor will be used

Note: Responding to Correspondence Riser star will answer all correspondence from the existing customers as well as new customers – including Letters, Faxes, E-mails and or Telephone calls – in a fast and clear manner.