Riser Star – Refund & Return
How to Return Scissors/Items
YOU ARE RESPONSIBLE for the shipping and insurance back UNLESS there was a mistake made by us. If we made a mistake, we will send you a return shipping label. If you return an item by the post office and they destroy it or lose it, then you and the post office are responsible, not us. So please insure your returns and pack them securely. We recommend that you use DHL, FedEx or UPS for the most reliable shipping. Send your return to Riser Star Corporation (please email before return, for your nearest return location address) Include inside the box your name, reason for return, how you would like us to handle the return (exchange, refund, etc), street address to send the refund or exchange to, phone number and email to contact you and $50.00 shipping and handling if appropriate.